Privacy Policy

Ridefolk is an online platform that helps cyclists discover, create, and join public cycling rides.

For questions regarding this Privacy Policy, you can contact us at:

ridefolkapp@gmail.com

Information You Provide

When you create an account or use Ridefolk, you may provide information such as:

• name or display name;
• email address;
• profile information;
• profile photo;
• ride descriptions and ride details;
• comments and messages submitted through the platform;
• communications you send to us.

Information Generated Through Use of the Service

When you use Ridefolk, we may collect:

• rides you create;
• rides you join;
• ride participation history;
• saved searches and notification preferences;
• account settings;
• timestamps related to activity on the platform.

Technical Information

We may automatically collect certain technical information, including:

• IP address;
• browser type and version;
• device information;
• operating system;
• pages visited;
• referring websites;
• session information;
• crash reports and diagnostic data.

We use information to:

• provide and operate Ridefolk;
• authenticate users;
• manage accounts and profiles;
• display ride information;
• enable ride participation;
• send transactional emails;
• send ride alerts and notifications;
• improve reliability and performance;
• detect abuse, fraud, spam, and security issues;
• analyze usage patterns;
• comply with legal obligations.

Where applicable, we process personal data on one or more of the following legal bases:

• performance of a contract;
• compliance with legal obligations;
• legitimate interests;
• your consent.

Where processing is based on consent, you may withdraw consent at any time.

Certain information is intended to be visible to other users.

This may include:

• display name;
• public profile information;
• rides you create;
• ride descriptions;
• comments posted publicly.

Please do not publish information that you do not wish others to see.

We may send emails related to:

• account management;
• password resets;
• ride participation;
• ride updates;
• saved search alerts;
• important service notifications.

Where required by law, marketing communications will only be sent with appropriate consent and can be unsubscribed from at any time.

We may use third-party providers to operate Ridefolk.

These providers may process personal data on our behalf.

Examples include:

• hosting providers;
• authentication providers;
• database providers;
• analytics providers;
• error monitoring providers;
• email delivery providers;
• mapping and location services.

Examples currently used or planned include:

• Supabase
• Vercel
• PostHog
• Sentry
• Resend
• Mapbox

These providers process data according to their own privacy and security obligations.

We may use analytics tools to understand how Ridefolk is used and to improve the service.

Analytics may collect information such as:

• page views;
• feature usage;
• device information;
• approximate location information;
• referral sources.

Where legally required, analytics tracking will only occur after obtaining consent.

We retain personal information only as long as necessary to:

• provide the service;
• comply with legal obligations;
• resolve disputes;
• enforce agreements;
• maintain security and fraud prevention measures.

Retention periods may vary depending on the type of data.

We use reasonable technical and organizational measures to protect personal information.

However, no internet-based service can guarantee absolute security.

You are responsible for maintaining the security of your account credentials.

Your information may be processed in countries outside your country of residence.

Where required by law, we take appropriate safeguards to protect personal information during international transfers.

Depending on your location and applicable law, you may have rights including:

• access to your personal data;
• correction of inaccurate data;
• deletion of personal data;
• restriction of processing;
• objection to processing;
• data portability;
• withdrawal of consent;
• lodging a complaint with a supervisory authority.

To exercise your rights, contact us using the details below.

You may request deletion of your account and associated personal information by contacting us.

Some information may be retained where required for legal, security, fraud-prevention, or record-keeping purposes.

Content that has been shared publicly may remain visible where technically or legally necessary.

Ridefolk is not intended for young children.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe a child has provided personal information improperly, please contact us so we can take appropriate action.

Ridefolk may use cookies, local storage, and similar technologies to:

• keep users signed in;
• remember preferences;
• improve performance;
• analyze usage;
• maintain security.

Where required by law, consent will be requested before non-essential cookies are used.

We may update this Privacy Policy from time to time.

When material changes are made, we may notify users through the service or by other reasonable means.

The updated version becomes effective when published.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:

ridefolkapp@gmail.com